This is a fantastic opportunity to play a major role in a rapidly growing Edtech company. Working closely with both founder and co-founder, you will be encouraged to enhance and grow your skills through development, testing and delivering quality software support.
Using our bespoke platform, you will be working alongside our Chief Product Officer and Customer Success Manager to not only understand the platform and how it is used in context, but you will also be trained in how to delight our existing customers and trialists. You will be leading in the support for all Pupil Progress users to ensure that the benefits our software brings is not only communicated but most importantly, experienced.
Product Development: You will be trained in how to create tracking solutions for any exam boards, course, or bespoke needs. You will build and quality assure new tools for our platform that will support teachers with all aspects of tracking, reporting, and analysis. You will liaise with our web developers to quality assure new developments and bug-fixes. You will also be involved in creating innovative solutions for new areas for development.
Technical Services: Our sales, marketing and customer support team will come to you for advice and requests for technical support with our platform. By providing further support to our clients using our platform, you will also have a fantastic opportunity to talk directly with our customers, not only discovering the benefits they are getting, but also the improvements required.
Chief Product Officer (CPO)