This is a fantastic opportunity to play a major role in a rapidly growing Edtech company. Working closely with both founder and co-founder, you will be encouraged to enhance and grow your skills. We seek a dynamic individual with either proven customer success experience or experience as a teacher or teaching leader.
You will be responsible for schools re-subscribing to our service, improving customer adoption and business growth through securing upsells, building lasting relationships and turning customers into product champions.
The individual will be given ample opportunity to define and grow the Customer Success function for the newly launched Pupil Progress software, developing best practices, processes, retention and growth targets and more.
We are looking for an individual who thrives in a fast paced environment, constantly improving customer relationships, adoption and growth while seeking endless opportunities to grow professionally, this is the position for you!
For the right candidate, this is a career-defining opportunity to join us at a critical moment, with the ability to impact education nationally and internationally.
Head of Customer Success